Hangzhou Westlake Sofitel, Hangzhou
About the Hotel
Sofitel Hangzhou Westlake is a five-star luxury hotel situated in the heart of Shangcheng, Hangzhou, offering stunning panoramic views of West Lake. The hotel captures the whimsy of French culture, highlighted by its unique French-inspired design and services. With a central location, it provides easy access to key attractions such as the Zhejiang Art Museum and Wulin Square. The hotel is not only architecturally sophisticated but also rich in modern amenities, making it suitable for both business and leisure travelers.
Location
Sofitel Hangzhou Westlake is conveniently located within a 15-minute drive from key destinations such as East Hangzhou Railway Station and Wulin Square. It is just a five-minute walk from Metro Line 1, facilitating easy transportation throughout the city. Additional accessibility is provided through nearby Hangzhou City Railway Station and Hangzhou Xiaoshan International Airport.
Rooms
The hotel features 200 elegantly furnished rooms, many equipped with floor-to-ceiling windows. Each room includes amenities such as 24-hour room service and premium bedding for guest comfort. Thoughtful touches like pillow menus and laptop-friendly workspaces enhance the stay experience. Special rooms, including those with hot tubs and luxurious finishes, provide an added layer of opulence.
Eat & Drink
Sofitel Hangzhou Westlake presents multiple dining options, including an all-day restaurant serving a mix of French and Chinese cuisines. Guests can enjoy a selection of canapés and Champagnes in the executive lounge, which boasts impressive views over West Lake. The hotel also features a coffee shop for casual dining and refreshments.
Leisure & Business
The hotel offers excellent leisure amenities such as an indoor pool, sauna, and fitness center to promote relaxation and well-being. For business travelers, there are extensive facilities including a business center, meeting rooms, and complimentary wired internet access. A roundtrip airport shuttle is available to enhance convenience.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Adults only
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Free airport shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Sun terrace
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Steam room
- Massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a very comfortable stay at the hotel. The rooms were cozy, luxurious, and equipped with handy plugs and USB outlets for easy charging. The friendly staff made our experience even better. However, the view overlooked a residential condo development and the noise from being in a high rise building was a bit of a drawback.
The hotel is in a convenient location, close to Westlake and various amenities. The rooms are clean and comfortable, but some noise from the main road and limited privacy due to residential homes nearby. The staff is friendly and helpful, offering various services. The hotel's dining options are good, although it can get crowded at times. Overall, a decent value for money option with a few drawbacks.
My stay at the hotel was a mix of positives and negatives. The rooms were nice and clean, although they are starting to show signs of wear. Our room was spacious with a massive bathroom equipped with both a bath and a shower; however, we had issues with temperature control during the night. The staff offered helpful tips for exploring the beautiful West Lake area, but there were inconsistencies with the included breakfast. The location was excellent, close to the lake, shops, and restaurants, but getting to the hotel from Hangzhou Railway Station was challenging due to poor signage. The dining experience had its ups and downs, with missing menu items and cold dishes, but there was a great selection of Western dishes. Overall, the facilities were satisfactory but could use some improvements.
The hotel offers very nice rooms with a lot of complementary amenities like toothbrush and toothpaste, a wooden comb, and sleepers. The bed is very comfortable, rooms are spacious, and there is free wifi.
My stay at the hotel was a mixed experience. The rooms were tidy and clean with a very large restroom, but they were uncomfortably hot for the two days I was there. Despite some issues with room temperature, the room was spacious and well-furnished, albeit a bit outdated. The service was very helpful and professional, though there was a slight delay in getting taxis. The location was really good for exploring the Westlake area, but the property showed signs of wear and tear compared to newer hotels nearby. The dining options were varied and served from 6.30 to 10.30, although some dishes arrived cold. Overall, the facilities were decent. The hotel offers a lot of amenities but could use some updates to match newer establishments in the area.
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